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MINISTRY OF DIGITAL GOVERNANCE

Privacy and Cookies Policy

Last Update: December 2023

INTRODUCTION

The Philatelic and Postal Museum is based in Athens (5 Stadiou Square and 2 Fokianou Str., 11635, Athens, tel.2107519042). As Data Controller of the Personal Data collected and processed in the context of its online activities, it hereby informs you about how it collects and processes information about you.

Personal data is any information that refers to natural persons whose identity is known or can be ascertained.

The protection of your personal data is very important for the Philatelic and Postal Museum and takes steps in this direction when you visit its website. This Privacy Policy sets out the type of information we may collect when visiting the Site and how we use this information.

When you voluntarily provide us with personal information, such as your name, address or email, we treat this information with absolute confidentiality. Without prejudice to specific provisions of the Present Personal Data Protection Policy, no personal information is the subject of rental, sale, public posting or notification to other companies, organizations or websites.

Before using the website, please read this statement carefully.

The services provided through the website are addressed to the general public, do not target children and do not knowingly collect personal information from children under the age of 16.

The Personal Data Protection Policy applies to all users of the website. This Policy applies to the collection and use of your personal information by the Philatelic and Postal Museum (e.g. information that identifies a specific person, such as full name or e-mail address).

2. WHAT INFORMATION WE COLLECT FROM YOU

When you visit the Philatelic and Postal Museum website, we may collect data from you. Some of this data may be of a personal nature. This data may include your search history, IP address, screen resolution, browser you used, operating system and settings, access times, and your URL reference. If you use a mobile device, we may also collect data that identifies your device, settings, and location.

The Philatelic and Postal Museum reserves the right to collect non-personal identification data of users (browser type, computer type, operating system, internet provider, etc.) and/or to monitor Internet Protocol addresses (IP address) using corresponding technologies (cookies). Cookies are small text files stored on each user's hard drive without being able to access documents or files from the user's computer. They are used to facilitate user access when using specific services and/or pages of the website, as well as for statistical purposes.

If you are interested in contacting you through the contact form for further information, we will necessarily collect your name and email address.

When you contact the Philatelic and Postal Museum for suggestions / complaints and are interested in contacting you through the contact form for further information, we will collect your name and email address and optionally your phone number.

If you are interested in registering for our online services, we will collect mandatorily your Name, Surname, ID No., VAT No, Email, Address, Telephone.

3. HOW WE COLLECT YOUR PERSONAL DATA

We collect your personal data directly from you through the contact forms of the website. In particular, you provide us with your personal data when you express your interest in contacting you or participating in actions of the Philatelic and Postal Museum.

4. USE – DISCLOSURE OF PERSONAL DATA

We use your personal data to respond to your requests. Your personal data that we collect through the website is not shared or transferred to third parties.

5. STORAGE – PROTECTION OF PERSONAL DATA

Our data centers where your personal data is stored are located on government cloud servers, Government Cloud or G-Cloud in Greece.

6. TIME OF RETENTION OF PERSONAL DATA

The retention period of your personal data:

In the event that you express interest in us contacting you, your personal data is sent to the competent department and kept for the time required, depending on the purpose of their dispatch. At the end of the above period, your personal data is deleted.

In the event that you make suggestions / complaints, your personal data is kept for a period of time until the problem is resolved.

In the event that you register with our online services, your personal data is retained for a period of time until you cancel/revoke your registration.

7. YOUR RIGHTS REGARDING THE PROCESSING OF PERSONAL DATA

You have the right to obtain information about your personal data that we have stored at any time, in accordance with applicable law and free of charge.

We may ask for proof of your identity before we give you this data.

You have the right to request the correction - updating of your data and the Philatelic and Postal Museum will immediately correct them.

You have the right to request the deletion of your personal data.

You have the right to request the cessation of processing of your personal data by the Philatelic and Postal Museum.

You have the right to request the restriction of processing of your personal data by the Philatelic and Postal Museum.

You have the right to request the transfer of your personal data to another body/organization.

If it is proven that your personal data have been leaked by the Philatelic and Postal Museum, resulting in material or not damage, you have the right to complain to the competent supervisory authority (Data Protection Authority).

To exercise your rights above, or if you have questions about our privacy policy or if you need assistance in exercising or understanding our privacy options, please contact us at ftm@mindigital.gr or write to us at "5 Stadiou Sq. and 2 Fokianou Str., 11635, Athens.”

8. CHANGES TO THE PRIVACY POLICY

The Philatelic and Postal Museum may amend this Privacy Policy. Please check the Effective Date at the top of this Policy to see when this Policy was last revised. Each revision will take effect as soon as we post the revised Policy. If we make material changes to this Policy that extend our rights to use the personal data we have already collected from you, we will inform you and provide you with an option for the future use of this data.

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